Natrabella Skincare Privacy Policy

Effective Date: 10/08/2026

Natrabella Skincare respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website, complete our forms, book services, make purchases, register for events, or communicate with us.

Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, email address, phone number, and billing or shipping address.
  • Appointment details, purchase history, event registrations, and communication preferences.
  • Information you voluntarily provide about your skin concerns, allergies, or treatment needs.
  • Messages, inquiries, and feedback you send us.
  • Records of your consent to receive email or text messages.
  • Website usage information, such as your IP address, browser type, device information, and pages visited, where collected by our website tools.

Payment information is processed through our payment providers and is subject to their privacy policies.

How We Use Your Information

We use information to:

  • Schedule and manage appointments.
  • Provide services, process orders, and manage event registrations.
  • Respond to questions and provide customer support.
  • Send appointment confirmations, reminders, and service updates.
  • Send promotional communications according to your preferences and applicable consent requirements.
  • Improve our website and customer experience.
  • Maintain business records, prevent fraud, and meet legal obligations.

Text Messages and Mobile Information

If you opt in, Natrabella Skincare may send text messages about appointments, service updates, or promotional offers, depending on the consent you provide.

Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.

Reply STOP to unsubscribe from text messages. Reply HELP for assistance, or contact us at 347-350-9898 or nbskincare1169@gmail.com.

We do not sell or share your mobile number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. We may provide the information necessary to deliver messages to service providers that operate our messaging services on our behalf. Those providers may use it only to support those services.

How We Share Information

We may provide necessary information to service providers that help us operate our business, including booking platforms, payment processors, website hosting providers, customer relationship management systems, and email or text messaging providers.

We may also disclose information when required by law or when necessary to protect our customers, business, or legal rights.

The restrictions on mobile information and SMS consent described above apply to these sharing practices.

Cookies and Website Tracking

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and measure marketing performance.

You can manage cookies through your browser settings and any privacy controls available on our website. Disabling certain cookies may affect website features.

Treatment Information and Photos

Information you provide about your skin or treatment needs is used to support consultations and services.

We will request separate permission before using identifiable client photos, videos, or testimonials for public marketing. Completing a contact form or subscribing to messages does not authorize us to publish your image.

Your Choices

You may unsubscribe from marketing emails using the unsubscribe link and opt out of text messages by replying STOP.

You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law. Some records may need to be retained for legal, accounting, or service-related reasons.

Data Security and Retention

We use reasonable safeguards to protect personal information. However, no electronic storage or transmission method is completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy and to meet applicable legal obligations.

Third-Party Websites

Our website may link to external booking, payment, or other websites. Their privacy practices are governed by their own policies.

Children’s Privacy

Our website is not directed to children under 13. If you believe a child under 13 has provided personal information through our website, please contact us so we can address it.

Policy Updates

We may update this policy as our practices change. Updates will be posted on this page with a revised effective date. Where required, we will provide additional notice or obtain consent.

Contact Us

Natrabella Skincare
1169 Flatbush Ave
Brooklyn, NY 11226

Phone: 347-350-9898
Email: nbskincare1169@gmail.com
Website: www.NatrabellaSkincare.com